Terminal 5 is British Airways' primary hub, also serving Iberia, and by passenger numbers it's the busiest terminal at Heathrow by a clear margin. That scale is exactly why a pre-booked transfer earns its keep here more than almost anywhere else in the airport — on a big BA bank of arrivals, taxi ranks and pickup points can genuinely back up, and a driver already tracking your specific flight bypasses that entirely.
T5 is also the terminal most people mean when they picture "Heathrow" — the newer building, the long walk from some gates, the extensive retail. We know its arrivals layout well, meeting you inside with a name board rather than leaving you to find your own way through what's often the airport's most crowded arrivals hall.
Why book with Signature Taxis Heathrow
British Airways' home hub
The terminal we run the highest volume of pickups from, given its scale.
Beats a queuing taxi rank
A pre-booked, flight-tracked driver bypasses T5's often-busy general pickup points.
Arrivals layout known well
We meet you inside, even on T5's busiest arrival banks.
Every destination covered
From Central London to the South Coast, all from this one terminal.
Frequently asked questions
Is Terminal 5 busier than the other terminals?
Yes, by passenger numbers it's Heathrow's busiest — which is exactly why pre-booking a transfer here is worth it.
Which airlines fly into Terminal 5?
Primarily British Airways, along with Iberia.
Where does my driver wait?
Inside the Terminal 5 arrivals hall, holding a name board with your name on it.